SITUATION
Humana's R&D organization had grown rapidly but developer productivity was suffering. New services took days to set up, there was no standardized way to test AI/LLM features.
MY CONTRIBUTIONS
Technical lead and primary architect for the developer platform. Built the GenAI evaluation harness, designed service templates, implemented OpenTelemetry instrumentation. DevEx survey program was my initiative.
PROUDEST ACHIEVEMENT
The GenAI evaluation platform. Engineers went from being afraid to touch LLM features to confidently shipping them weekly.